Identified - Please expect delays in South Carolina. These searches are clerk-assisted, and local courts are currently experiencing higher than usual volumes, which is contributing to slower turnaround times.
Aug 19, 2025 - 15:07 EDT
Monitoring - Recent updates to the state’s website may cause intermittent delays in order processing. We are working diligently to restore normal processing times and will continue to share updates.
Aug 20, 2025 - 15:34 EDT
Update - Please be advised of ongoing delays, primarily in Riverside, San Joaquin, Los Angeles, Stanislaus, and San Bernardino Counties. These delays are due to court-imposed limits on the number of files that can be requested at one time. We continue to actively monitor the situation and will share updates as they become available.
Aug 19, 2025 - 15:06 EDT
Update - Please be advised of ongoing delays in Sacramento, Riverside, Stanislaus, Los Angeles, Kern, Contra Costa, and San Bernardino Counties. These delays are due to court-imposed limits on the number of files that can be requested at one time. We continue to actively monitor the situation and will share updates as they become available.
Jul 30, 2025 - 09:31 EDT
Monitoring - Please be advised of potential delays in Sacramento, Riverside, Los Angeles, Kern, Contra Costa, and San Bernardino Counties due to court-imposed limits on the number of files that can be requested at one time. We are actively monitoring and will provide updates as they become available.
Jul 17, 2025 - 09:29 EDT
Monitoring - Please be advised of continued delays, primarily in Holmes, Hinds, Lee, and Lowndes Counties. These searches are clerk-assisted, and local courts are currently experiencing higher than usual volumes, which is contributing to slower turnaround times.
Aug 19, 2025 - 15:06 EDT
Investigating - Please expect delays, primarily in Prentiss, Madison, Pike, DeSoto, Hinds, Jackson, and Rankin Counties. These searches are clerk-assisted, and local courts are currently experiencing higher than usual volumes, which is contributing to slower turnaround times.

We are closely monitoring the situation and will continue to provide updates.

Jul 25, 2025 - 15:59 EDT
Update - Please be advised of continued delays, primarily in Cabell County. These searches are clerk-assisted, and local courts are currently experiencing higher than usual volumes, which is contributing to slower turnaround times.
Aug 19, 2025 - 15:00 EDT
Monitoring - Please expect delays, primarily in Berkeley and Wood Counties. These searches are clerk-assisted, and local courts are currently experiencing higher than usual volumes, which is contributing to slower turnaround times.

We are closely monitoring the situation and will continue to provide updates.

Jul 25, 2025 - 16:01 EDT
Update - Please be advised of continued delays, primarily in Bibb, Emanuel, Houston, Fulton, Richmond, and Muscogee Counties, due to intermittent issues with accessing court terminals and website outages. We will continue to monitor and provide updates.
Aug 19, 2025 - 14:58 EDT
Monitoring - Please expect delays, primarily in Gwinnett County, due to intermittent issues with accessing court terminals and website outages. We will continue to provide updates.
Jul 16, 2025 - 16:46 EDT
Asurint | Background Screening Platform ? Operational
Asurint | Client Integration API ? Operational
Asurint | Tenant Screening Platform ? Operational
Asurint | Tenant Client Integration API ? Operational
Asurint | Data Availability ? Operational
Asurint | Insights ? Operational
Asurint | Customer Service Platform ? Operational
Partnerships | Application Tracking Systems ? Operational
Partnerships | United States Court System ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

August 2025 Asurint 2.0 Platform Maintenance Aug 28, 2025 21:00-23:00 EDT

We want to make you aware that this August 28th from 9:00 PM - 11:00 PM EDT, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on Aug 21, 2025 - 16:20 EDT
Aug 26, 2025

No incidents reported today.

Aug 25, 2025

No incidents reported.

Aug 24, 2025
Completed - The scheduled maintenance has been completed.
Aug 24, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 20:00 EDT
Scheduled - We want to make you aware that this Sunday August 24th from 8:00pm - 10:00pm EST, we will be performing scheduled monthly maintenance to our systems. You may experience intermittent service outages during this time.
Aug 21, 14:45 EDT
Aug 23, 2025

No incidents reported.

Aug 22, 2025
Resolved - This incident has been resolved.
Aug 22, 13:39 EDT
Monitoring - eScreen is currently experiencing a network related outage. You may encounter issues when attempting to schedule a service, retrieve documents, or receive emails generated by eScreen services.

Our team is actively monitoring the situation in close coordination with eScreen and will provide updates as more information becomes available.

Aug 22, 13:26 EDT
Completed - The scheduled maintenance has been completed.
Aug 22, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 19:00 EDT
Scheduled - Our upstream network provider will be performing maintenance to enhance performance and reliability. During this time, you may experience intermittent connectivity issues. We apologize for any inconvenience and appreciate your understanding.
Aug 19, 12:19 EDT
Aug 21, 2025
Completed - The scheduled maintenance has been completed.
Aug 21, 23:42 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 22:00 EDT
Scheduled - We want to make you aware that this August 21st from 10:00 PM - 12:00 AM EDT, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Aug 12, 12:45 EDT
Aug 20, 2025
Aug 19, 2025
Resolved - This incident has been resolved.
Aug 19, 14:43 EDT
Monitoring - eScreen is currently experiencing latency when generating documents such as ePassports. This may result in failures during event scheduling where document generation is required. Additionally, this may impact document retrievals for result certifications.

Our team is actively monitoring the situation in close coordination with eScreen and will provide updates as more information becomes available.

Aug 19, 12:18 EDT
Resolved - This incident has been resolved.
Aug 19, 08:53 EDT
Identified - Please expect potential Georgia MVR delays due to automation irregularities. We will continue to provide updates.
Aug 18, 15:43 EDT
Aug 18, 2025
Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.