IQScreen Employment - Reports not loading for some customers

Incident Report for Asurint

Resolved

This incident has been resolved.
Posted Sep 30, 2026 - 16:14 EDT

Update

We are continuing to monitor for any further issues.
Posted Sep 30, 2026 - 15:46 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2026 - 15:45 EDT

Investigating

We are currently investigating this issue.
Posted Sep 30, 2026 - 15:45 EDT
This incident affected: Asurint | Background Screening Platform and Asurint | Client Integration API.