Update - Please continue to expect potential delays in Ohio, primarily in Cuyahoga and Montgomery counties. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times. We are actively monitoring and will continue to provide updates.
Additionally, the Hillsborough Municipal-Highland website is currently down. As a result, searches in this jurisdiction may experience delays.
Aug 17, 2026 - 02:06 EDT
Monitoring - Please expect potential delays in Ohio, primarily in; Cuyahoga. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times. We are actively monitoring and will continue to provide updates.
May 22, 2026 - 09:10 EDT
Update - Ontario Motor Vehicle Records (MVRs) continue to experience delays due to an ongoing Ontario system outage. We are actively monitoring the situation and will provide additional updates as they become available.
Aug 17, 2026 - 14:05 EDT
Monitoring - Please expect delays on Ontario Motor Vehicle Records (MVRs) due to an Ontario system outage. We are actively monitoring the situation and will continue to provide updates.
Aug 14, 2026 - 14:22 EDT
Update - We now offer additional fulfillment options. To discuss further, please contact our Client Support Team at support@asurint.com, via live chat, or by calling 1-800-906-1674.
Aug 17, 2026 - 02:04 EDT
Monitoring - As of January 1, 2026, and without prior notice, address information was removed from South Carolina’s public court case search system, leaving only name and year of birth as identifiers. This change has an industry wide impact and is not unique to Asurint.
The update stems from a 2024 law (SB0126) that allows individuals in law enforcement to request removal of identifying information from public records. In response, the Supreme Court directed the AOC’s IT team to remove address information across all cases statewide.
At this time, most South Carolina lower courts are unable to provide a second identifier. As a result, clerk assistance is no longer reliably available across the majority of counties.
To help mitigate delays and maintain timely results, Asurint will continue to automatically utilize the South Carolina SLED (law enforcement) check, when necessary, to corroborate a potential record. The SLED product carries a $26 fee, which will be applied only when this additional verification is required.
For further questions or to discuss options, please contact our Client Support Team at support@asurint.com, via live chat, or by calling 1-800-906-1674.
Aug 03, 2026 - 12:31 EDT
Update - Processing delays have been resolved in North Carolina and Tennessee. We continue to experience minor delays affecting certain searches in Indiana and are actively working toward full resolution.
Aug 17, 2026 - 14:04 EDT
Monitoring - We are currently experiencing minor processing delays affecting certain searches in Indiana, North Carolina, and Tennessee. Our team is actively working to address and minimize any impact.
Aug 10, 2026 - 03:04 EDT
We want to make you aware that this August 20th from 10:00 PM - 12:00 AM EST, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you. Posted on
Aug 11, 2026 - 16:13 EDT
We want to make you aware that this August 27th from 9:00 PM - 11:00 PM EST, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you. Posted on
Aug 11, 2026 - 16:14 EDT
Past Incidents
Aug 19, 2026
No incidents reported today.
Aug 18, 2026
No incidents reported.
Aug 17, 2026
Unresolved incidents: Ontario MVR Delays, Service Update: Indiana, North Carolina, and Tennessee, Delays in Ohio, South Carolina Court Records Update.
Completed -
The scheduled maintenance has been completed.
Aug 16, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 01:00 EDT
Scheduled -
We want to make you aware that this August 16th from 1:00 AM - 3:00 AM EST, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Aug 14, 11:08 EDT
Completed -
The scheduled maintenance has been completed.
Aug 13, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 21:00 EDT
Scheduled -
We want to make you aware that tonight from 9:00 PM - 10:00 PM EST, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Aug 13, 11:02 EDT
Resolved -
This incident has been resolved.
Aug 13, 14:31 EDT
Investigating -
eScreen is currently experiencing an outage impacting scheduling. You may encounter issues when attempting to schedule a service.
Our team is actively monitoring the situation in close coordination with eScreen and will provide updates as more information becomes available.
Aug 13, 14:21 EDT
Resolved -
This incident has been resolved.
Aug 10, 15:57 EDT
Update -
Please continue to expect potential delays in Texas due to intermittent issues with their website. We are actively monitoring the situation and will continue to provide updates.
Aug 3, 12:31 EDT
Monitoring -
Please expect potential delays in Texas due to intermittent issues with their website. We are actively monitoring the situation and will continue to provide updates.
Jun 30, 15:40 EDT
Resolved -
This incident has been resolved.
Aug 7, 11:14 EDT
Monitoring -
Please expect delays in Arizona MVR processing due to delays at the state level. We are monitoring the situation closely and will provide updates as they become available.
Aug 6, 15:59 EDT
Completed -
The scheduled maintenance has been completed.
Aug 5, 22:25 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:00 EDT
Scheduled -
We want to make you aware that this August 5th from 10:00 PM - 12:00 AM EST, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Aug 4, 14:17 EDT