Delays in Ohio
Update - Please continue to expect potential delays in Ohio. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times. We are actively monitoring and will continue to provide updates.
Oct 19, 2026 - 10:43 EDT
Update - Please continue to expect potential delays in Ohio. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times. We are actively monitoring and will continue to provide updates.
Sep 28, 2026 - 12:46 EDT
Monitoring - Please expect potential delays in Ohio, primarily in; Cuyahoga. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times. We are actively monitoring and will continue to provide updates.
May 22, 2026 - 09:10 EDT
Asurint | Background Screening Platform Operational
Asurint | Client Integration API Operational
Asurint | Tenant Screening Platform Operational
Asurint | Tenant Client Integration API Operational
Asurint | Data Availability Operational
Asurint | Insights Operational
Asurint | Customer Service Platform Operational
Partnerships | Application Tracking Systems Operational
Partnerships | United States Court System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 31, 2026

No incidents reported today.

Oct 30, 2026

Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 22:18 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 22:00 EDT
Scheduled - We will be performing a minor network configuration update. No service interruption is expected, and services will be monitored during the change.
Oct 30, 10:38 EDT
Sandusky County Clerk of Courts Unavailable
Resolved - This incident has been resolved.
Oct 30, 10:53 EDT
Identified - Due to the court's conversion to a new software system, the Sandusky County Clerk of Courts is temporarily unavailable until further notice. As a result, searches may experience delays.

We are actively monitoring the situation and will provide updates as additional information becomes available.
Oct 26, 14:10 EDT

Oct 29, 2026

October 2026 Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 22:00 EDT
Scheduled - We want to make you aware that October 29th from 10:00 PM - 11:00PM EDT, the Asurint team will be performing maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Oct 26, 11:18 EDT
October 2026 IQScreen Employment Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 21:00 EDT
Scheduled - We want to make you aware that this October 29th from 9:00 PM - 11:00 PM EDT, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Oct 7, 15:06 EDT
California Delays
Resolved - This incident has been resolved.
Oct 29, 09:17 EDT
Identified - Several California court systems are currently offline. The affected counties include El Dorado, Madera, Marin, Riverside, San Benito, San Joaquin, and Tulare.

As a result, criminal record searches in these jurisdictions may experience delays. We are actively monitoring the situation and will provide updates as additional information becomes available.
Oct 26, 09:23 EDT
eScreen Service Advisory
Resolved - This incident has been resolved.
Oct 29, 09:04 EDT
Identified - eScreen is currently experiencing an outage impacting notifications. You may encounter delays with ePassport notifications, scheduling notifications, and email notifications.

Our team is actively monitoring the situation in close coordination with eScreen and will provide updates as more information becomes available.
Oct 26, 14:03 EDT

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Oct 25, 2026

October 2026 Monthly System Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 20:00 EDT
Scheduled - We want to make you aware that this Sunday October 25th from 8:00pm - 10:00pm EST, we will be performing scheduled monthly maintenance to our systems. You may experience intermittent service outages during this time.
Oct 22, 09:15 EDT

Oct 24, 2026

System Maintenance - 10/24/2026
Completed - The scheduled maintenance has been completed.
Oct 24, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 10:00 EDT
Scheduled - We want to make you aware that this Saturday October 24th from 10:00am - 12:00pm EST, we will be performing scheduled maintenance to our systems. You may experience intermittent service outages during this time.
Oct 15, 16:10 EDT

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

PACER Service Delays
Resolved - This incident has been resolved.
Oct 21, 09:44 EDT
Identified - We are currently experiencing intermediate delays with PACER, impacting the completion of federal searches. Our team is actively monitoring the situation and will continue to provide updates as more information becomes available.
Oct 20, 16:51 EDT

Oct 20, 2026

Oct 19, 2026

Louisiana MVR Delays
Resolved - This incident has been resolved.
Oct 19, 11:30 EDT
Monitoring - Louisiana MVRs are back online and we will be reviewing MVRs that come back as completed to ensure we are receiving all items available from the state. The state is still not reporting close dates for all suspensions at this time.
Oct 9, 16:07 EDT
Identified - Please expect delays on Louisiana MVRs due to issues resulting from their recent update to the state's MVR system.

Processing of Louisiana MVRs is temporarily on hold while the issue is being resolved. We will provide updates as more information becomes available.
Sep 30, 10:47 EDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

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