IQ Screen Search Update
Monitoring - Beginning September 30th, there will be additional features available on our IQ Screen platform!

What's Changing?

- Increased Search Capabilities: In addition to searching our IQ Screen Platform by Report Number, you will now be able to search reports based on candidate SSN, First Name, Last Name, and/or Email Address.

- Users with View Reports now see the 'Reports Dashboard' upon login.

*Available search fields may vary based on account configuration and user access.

For questions or assistance, please contact Asurint Support by phone at 1-800-906-1674, by email at Support@asurint.com, or through Live Chat.
Sep 29, 2026 - 16:42 EDT
Oneida County, NY Fee Update
Identified - Effective immediately, Oneida County, NY has implemented a new court fee structure of $5 for every two years searched. Additionally, criminal court searches can no longer be conducted by the public and must be submitted directly to the clerk's office.

The court has not provided an estimated turnaround time under this new process. Please expect delays while the county adjusts to these procedural changes.
Sep 29, 2026 - 11:56 EDT
Delays in Ohio
Update - Please continue to expect potential delays in Ohio. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times. We are actively monitoring and will continue to provide updates.
Sep 28, 2026 - 12:46 EDT
Monitoring - Please expect potential delays in Ohio, primarily in; Cuyahoga. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times. We are actively monitoring and will continue to provide updates.
May 22, 2026 - 09:10 EDT
Scheduled Maintenance Notice: CBSV Service Outage
Identified - CBSV services will be down for scheduled maintenance from September 29, 2026, at 9:00 PM ET through October 5, 2026, at 6:00 AM ET.

Searches submitted during this maintenance window may experience processing delays or may be unable to be completed until service is restored.
Sep 28, 2026 - 12:45 EDT
Clayton County, GA Processing Update
Identified - Please note that clerk-assisted searches in Clayton County, GA currently have an expected turnaround time of 7-14 business days.
Sep 28, 2026 - 12:45 EDT
Asurint | Background Screening Platform Operational
Asurint | Client Integration API Operational
Asurint | Tenant Screening Platform Operational
Asurint | Tenant Client Integration API Operational
Asurint | Data Availability Operational
Asurint | Insights Operational
Asurint | Customer Service Platform Operational
Partnerships | Application Tracking Systems Operational
Partnerships | United States Court System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

September 2026 IQScreen Employment Platform Maintenance Sep 29, 2026 21:00-22:30 EDT

We want to make you aware that tonight September 29th from 9:00 PM - 10:30 PM EDT, the Asurint team will be performing scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on Sep 29, 2026 - 15:52 EDT

October 2026 IQScreen Tenant Platform Maintenance Oct 1, 2026 22:00 - Oct 2, 2026 00:00 EDT

We want to make you aware that this October 1st from 10:00 PM - 12:00 AM}EDT, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on Sep 29, 2026 - 16:03 EDT

Sep 29, 2026

Louisiana MVR Delays
Resolved - This incident has been resolved.
Sep 29, 16:25 EDT
Monitoring - Please expect delays on Louisiana MVRs due to issues resulting from their recent update to the state's MVR system.

Processing of Louisiana MVRs is temporarily on hold while the issue is being resolved. We will provide updates as more information becomes available.
Sep 25, 10:51 EDT

Sep 28, 2026

Unresolved incidents: Clayton County, GA Processing Update, Scheduled Maintenance Notice: CBSV Service Outage, Delays in Ohio.

Sep 27, 2026

September 2026 Monthly System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 20:00 EDT
Scheduled - We want to make you aware that this Sunday September 27th from 8:00pm - 10:00pm EST, we will be performing scheduled monthly maintenance to our systems. You may experience intermittent service outages during this time.
Sep 21, 12:12 EDT

Sep 26, 2026

September 2026 Network Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 21:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 20:00 EDT
Scheduled - We will be performing scheduled network maintenance during this window.
Services are expected to remain available; however, minor or intermittent disruptions may occur.
Sep 21, 12:18 EDT

Sep 25, 2026

Sep 24, 2026

September 2026 Platform Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 22:00 EDT
Scheduled - We want to make you aware that September 24th from 10:00 PM - 11:00PM EDT, the Asurint team will be performing maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Sep 21, 09:08 EDT
September 2026 IQSE Asurint Platform Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 21:00 EDT
Scheduled - We want to make you aware that this September 24th from 9:00 PM - 11:00 PM EST, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Sep 9, 14:12 EDT
South Carolina Court Records Update
Resolved - This incident has been resolved.
Sep 24, 13:41 EDT
Update - We now offer additional fulfillment options. To discuss further, please contact our Client Support Team at support@asurint.com, via live chat, or by calling 1-800-906-1674.
Sep 21, 09:09 EDT
Monitoring - As of January 1, 2026, and without prior notice, address information was removed from South Carolina’s public court case search system, leaving only name and year of birth as identifiers. This change has an industry wide impact and is not unique to Asurint.

The update stems from a 2024 law (SB0126) that allows individuals in law enforcement to request removal of identifying information from public records. In response, the Supreme Court directed the AOC’s IT team to remove address information across all cases statewide.

At this time, most South Carolina lower courts are unable to provide a second identifier. As a result, clerk assistance is no longer reliably available across the majority of counties.

To help mitigate delays and maintain timely results, Asurint will continue to automatically utilize the South Carolina SLED (law enforcement) check, when necessary, to corroborate a potential record. The SLED product carries a $26 fee, which will be applied only when this additional verification is required.

For further questions or to discuss options, please contact our Client Support Team at support@asurint.com, via live chat, or by calling 1-800-906-1674.
Aug 3, 12:31 EDT

Sep 23, 2026

No incidents reported.

Sep 22, 2026

NSOPW Delays
Resolved - This incident has been resolved.
Sep 22, 13:21 EDT
Update - The following jurisdiction(s) are temporarily unavailable: Oklahoma

We will continue to monitor the situation and provide updates as they become available.
Sep 22, 09:24 EDT
Monitoring - Please expect delays as multiple NSOPW websites are currently down.

The following jurisdictions are currently impacted: Alabama, Arizona, Confederated Tribe of the Chehalis Reservation, Connecticut, Indiana, Louisiana, Maryland, New Jersey, New Mexico, Ohio, Port Gamble S'Klallam Tribe, Rhode Island, Skokomish Indian Tribe, Suquamish Tribe, Utah, Vermont, Washington, Wyoming

We will continue to monitor the situation closely and provide updates as they become available.
Sep 18, 09:40 EDT

Sep 21, 2026

September 2026 Asurint Tenant Platform Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 22:58 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 22:00 EDT
Scheduled - We want to make you aware that this September 21st from 10:00 PM - 12:AM EST, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Sep 9, 14:09 EDT

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Louisiana MVR Delays
Resolved - This incident has been resolved.
Sep 16, 16:07 EDT
Monitoring - Please expect delays on Louisiana MVRs due to technical issues affecting the state's MVR website.

We are actively monitoring the situation and will provide updates as more information becomes available.
Sep 15, 09:32 EDT

Sep 15, 2026

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