Update - Please continue to expect delays in Arizona, primarily in; Maricopa. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times.
May 11, 2026 - 09:45 EDT
Monitoring - Please expect potential delays in Arizona, primarily in; Maricopa. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times. We are actively monitoring the situation and will continue to provide updates.
Mar 17, 2026 - 15:29 EDT
Update - The Clayton, Georgia website is now operational. Please continue to expect delays, as these searches are clerk-assisted and experiencing higher than usual volumes. We will continue to monitor and provide updates.
May 11, 2026 - 09:45 EDT
Monitoring - Please expect delays in Clayton, Georgia, as their website is currently down. We will continue to monitor the situation and provide updates.
Apr 22, 2026 - 17:58 EDT
Monitoring - As of January 1, 2026, and without prior notice, address information was removed from South Carolina’s public court case search system, leaving only name and year of birth as identifiers. This change has an industry wide impact and is not unique to Asurint.

The update stems from a 2024 law (SB0126) that allows individuals in law enforcement to request removal of identifying information from public records. In response, the Supreme Court directed the AOC’s IT team to remove address information across all cases statewide.

At this time, most South Carolina lower courts are unable to provide a second identifier. As a result, clerk assistance is no longer reliably available across the majority of counties.

To help mitigate delays and maintain timely results, Asurint will continue to automatically utilize the South Carolina SLED (law enforcement) check, when necessary, to corroborate a potential record. The SLED product carries a $26 fee, which will be applied only when this additional verification is required.

For further questions or to discuss options, please contact our Client Support Team at support@asurint.com, via live chat, or by calling 1-800-906-1674.

May 11, 2026 - 09:45 EDT
Identified - The Social Security Administration has published a revised CBSV Form (Form SSA-89, 05-2025). Please start using the revised form immediately when this product is requested. While the form has been revised, the requirements of the form have not changed including needing a handwritten signature.

The updated form is available here: https://www.ssa.gov/forms/ssa-89.pdf

The revised form must be used by April 30, 2026. Starting on that date, Asurint will reject all non-compliant forms.

Note: If you currently use Asurint’s CBSV mail delivery services, the forms will automatically be updated by April 30, 2026.

If you have any questions, please feel free to email the Asurint Internal Audits team at internalaudits@asurint.com.

Mar 30, 2026 - 17:08 EDT
Asurint | Background Screening Platform Operational
Asurint | Client Integration API Operational
Asurint | Tenant Screening Platform Operational
Asurint | Tenant Client Integration API Operational
Asurint | Data Availability Operational
Asurint | Insights Operational
Asurint | Customer Service Platform Operational
Partnerships | Application Tracking Systems Operational
Partnerships | United States Court System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

May Asurint Tenant Platform Maintenance May 18, 2026 22:00 - May 19, 2026 00:00 EDT

Update - We want to make you aware that this May 18th from 10:00 PM - 12:00 AM EST, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
May 08, 2026 - 11:42 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 08, 2026 - 11:37 EDT
Scheduled - We want to make you aware that this May 18th from 10:00 PM - 12:00 AM EST, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
May 05, 2026 - 09:24 EDT

May 2026 IQ Screen Platform Maintenance May 28, 2026 21:00-23:00 EDT

We want to make you aware that this May 28th from 9:00 PM - 11:00 PM EST, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on May 05, 2026 - 09:28 EDT
May 13, 2026

No incidents reported today.

May 12, 2026
Resolved - This incident has been resolved.
May 12, 09:08 EDT
Monitoring - Please expect potential delays in the following Florida counties, as the Florida website is currently experiencing issues. We will continue to monitor and provide updates.

Impacted counties:

Baker
Bradford
Calhoun
Columbia
Deseto
Dixie
Franklin
Gilchrist
Glades
Gulf
Hamilton
Hardee
Hendry
Hernando
Highlands
Holmes
Jackson
Jefferson
Lafayette
Levy
Liberty
Madison
Marion
Nassau
Okeechobee
Pasco
Putnam
Santa rosa
Sumter
Union
Wakulla
Walton
Washington

May 7, 10:49 EDT
May 11, 2026

Unresolved incidents: Delays in Georgia, South Carolina Court Records Update, Delays in Arizona.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Completed - The scheduled maintenance has been completed.
May 8, 22:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:00 EDT
Scheduled - We will be performing scheduled network maintenance during this window.
Services are expected to remain available; however, minor or intermittent disruptions may occur.
No major impact is anticipated.

May 6, 14:28 EDT
May 7, 2026
Completed - The scheduled maintenance has been completed.
May 7, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 22:00 EDT
Scheduled - We want to make you aware that May 7th from 10:00 PM - 11:00PM EDT, the Asurint team will be performing maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Apr 27, 10:25 EDT
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Resolved - This incident has been resolved.
May 1, 08:40 EDT
Identified - Our Client Support team will be unavailable for live chats and phone calls on Thursday, April 30th, 2026, from 12:45 PM to 3:15 PM EST.

During this time, you may leave a voicemail or email us at support@asurint.com and we will respond as soon as possible.

We apologize for any inconvenience this may cause and appreciate your understanding.

Apr 29, 11:00 EDT
Apr 30, 2026

No incidents reported.

Apr 29, 2026
Completed - The scheduled maintenance has been completed.
Apr 29, 21:55 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 21:00 EDT
Scheduled - We want to make you aware that this April 29th from 9:00 PM - 11:00 PM EDT, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Apr 7, 16:33 EDT
Resolved - This incident has been resolved.
Apr 29, 09:54 EDT
Identified - Please be advised that the Mississippi statewide fee will be increasing from $10 to $15 effective 04/01/2026.

This change will apply to all Mississippi statewide searches moving forward.

Apr 1, 13:40 EDT