Delays in Arizona
Monitoring - Please expect delays across multiple courts in Arizona. Severe weather, including flooding, road closures, and evacuations, is impacting research operations. Please expect delays on orders in Apache, Cochise, Coconino, Gila, Graham, Greenlee, Maricopa, Mohave, Navajo, Pima, Pinal, Santa Cruz, and Yavapai until conditions improve.

We are actively monitoring the situation and will provide updates as additional information becomes available.
Nov 05, 2026 - 14:54 EST
Court Closures –November 11th (Veteran's Day observance)
Investigating - Please note, all US courts will be closed November 11th 2026, for Veteran's Day. We will actively monitor and will provide updates as they become available.
Nov 05, 2026 - 14:52 EST
Delays in New Hampshire
Investigating - Please expect delays in New Hampshire. The NH Central Processing Center (CPC) is experiencing extended delays to staffing issues and increased backlog. This delay impacts all NH county criminal searches. We are actively monitoring the impact and will provide updates as they become available.
Nov 05, 2026 - 14:50 EST
Delays in Florida
Investigating - Please expect delays in Seminole, FL. The court's online public access system is currently down due to a cyberattack. At this time, the court has not provided an ETA for restoration. Delays may occur while the outage remains unresolved, and we will continue to monitor for updates.
Nov 05, 2026 - 14:47 EST
Delays in New York
Investigating - Please expect days in Franklin, NY. The clerk's office will be unavailable from 10/30 through 11/13, and searches cannot be processed during this period. We will continue to monitor the situation and provide updates as they become available.
Nov 05, 2026 - 14:46 EST
Delays in Georgia
Investigating - Please expect potential delays in Clayton, GA. These searches require clerk assistance, which is contributing to extended turnaround times of approximately 7-14 business days. We are actively monitoring the situation and will continue to provide updates as they become available.
Nov 05, 2026 - 14:44 EST
Delays in California
Investigating - Please expect delays in San Benito, CA. This court system is currently offline and an ETA for restoration has not been provided. We are actively monitoring and will continue to provide updates.
Nov 05, 2026 - 14:41 EST
Delays in Ohio
Monitoring - Please expect potential delays in Ohio. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times. We are actively monitoring and will continue to provide updates.
Nov 04, 2026 - 12:30 EST
Ontario MVR Delays
Identified - Ontario MVR ordering is currently unavailable due to an issue affecting the Ontario MVR website. At this time, no estimated time for restoration has been provided.

We are actively monitoring the situation and will provide updates as additional information becomes available.
Nov 03, 2026 - 14:52 EST
Asurint | Background Screening Platform Operational
Asurint | Client Integration API Operational
Asurint | Tenant Screening Platform Operational
Asurint | Tenant Client Integration API Operational
Asurint | Data Availability Operational
Asurint | Insights Operational
Asurint | Customer Service Platform Operational
Partnerships | Application Tracking Systems Operational
Partnerships | United States Court System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

November 2026 Asurint Tenant Platform Maintenance Nov 7, 2026 22:00 - Nov 8, 2026 00:00 EST

We want to make you aware that this November 7th from 10:00 PM - 12:00 PM EST, the Asurint team will be performing scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on Nov 05, 2026 - 15:02 EST

November 2026 IQSE Asurint PreEmployment Platform Maintenance Nov 19, 2026 21:00-23:00 EST

We want to make you aware that this November 19th from 9:00 PM - 11:00 PM EST, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on Nov 05, 2026 - 15:06 EST

Nov 6, 2026

November 2026 Asurint Tenant Platform Maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 22:00 EST
Scheduled - We want to make you aware that this November 5th from 10:00 PM - 12:00 AM EST, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Nov 2, 16:33 EST

Nov 5, 2026

Unresolved incidents: Delays in Arizona, Court Closures –November 11th (Veteran's Day observance), Delays in New Hampshire, Delays in Florida, Delays in New York, Delays in Georgia, Delays in California, Delays in Ohio.

Nov 4, 2026

Nov 3, 2026

Unresolved incident: Ontario MVR Delays.

Nov 2, 2026

eScreen Service Advisory
Resolved - This incident has been resolved.
Nov 2, 12:22 EST
Investigating - eScreen is currently experiencing an outage impacting scheduling services. You may encounter delays or error messages when attempting to schedule through MyeScreen or the Candidate Self-Scheduling.

Our team is actively monitoring the situation in close coordination with eScreen and will provide updates as more information becomes available.
Nov 2, 10:51 EST

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 22:18 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 22:00 EDT
Scheduled - We will be performing a minor network configuration update. No service interruption is expected, and services will be monitored during the change.
Oct 30, 10:38 EDT
Sandusky County Clerk of Courts Unavailable
Resolved - This incident has been resolved.
Oct 30, 10:53 EDT
Identified - Due to the court's conversion to a new software system, the Sandusky County Clerk of Courts is temporarily unavailable until further notice. As a result, searches may experience delays.

We are actively monitoring the situation and will provide updates as additional information becomes available.
Oct 26, 14:10 EDT

Oct 29, 2026

October 2026 Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 22:00 EDT
Scheduled - We want to make you aware that October 29th from 10:00 PM - 11:00PM EDT, the Asurint team will be performing maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Oct 26, 11:18 EDT
October 2026 IQScreen Employment Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 21:00 EDT
Scheduled - We want to make you aware that this October 29th from 9:00 PM - 11:00 PM EDT, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Oct 7, 15:06 EDT
California Delays
Resolved - This incident has been resolved.
Oct 29, 09:17 EDT
Identified - Several California court systems are currently offline. The affected counties include El Dorado, Madera, Marin, Riverside, San Benito, San Joaquin, and Tulare.

As a result, criminal record searches in these jurisdictions may experience delays. We are actively monitoring the situation and will provide updates as additional information becomes available.
Oct 26, 09:23 EDT
eScreen Service Advisory
Resolved - This incident has been resolved.
Oct 29, 09:04 EDT
Identified - eScreen is currently experiencing an outage impacting notifications. You may encounter delays with ePassport notifications, scheduling notifications, and email notifications.

Our team is actively monitoring the situation in close coordination with eScreen and will provide updates as more information becomes available.
Oct 26, 14:03 EDT

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Oct 25, 2026

October 2026 Monthly System Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 20:00 EDT
Scheduled - We want to make you aware that this Sunday October 25th from 8:00pm - 10:00pm EST, we will be performing scheduled monthly maintenance to our systems. You may experience intermittent service outages during this time.
Oct 22, 09:15 EDT

Oct 24, 2026

System Maintenance - 10/24/2026
Completed - The scheduled maintenance has been completed.
Oct 24, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 10:00 EDT
Scheduled - We want to make you aware that this Saturday October 24th from 10:00am - 12:00pm EST, we will be performing scheduled maintenance to our systems. You may experience intermittent service outages during this time.
Oct 15, 16:10 EDT

Oct 23, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage