Delays in Hamilton, OH
Monitoring - Please expect delays in Hamilton, OH, as their website is currently down. We will continue to monitor and provide updates.
Jun 11, 2025 - 09:50 EDT
Asurint Insights Updates
Identified - The issue has been identified and a fix is being implemented.
Jun 10, 2025 - 21:46 EDT
Investigating - We are making updates to our reporting platform over the coming days. During this time, you may notice minor changes in the look and feel (e.g., a temporary removal of the Asurint logo). However, the platform is expected to remain fully functional, and no changes will be required to your current processes.
Thank you for your patience as we work to improve your experience. Please don’t hesitate to reach out with any questions.
Jun 10, 2025 - 17:12 EDT
Delays in Cook County, Illinois
Identified - Please expect delays in Cook County, Illinois, as there have been changes with PII access at the court system. We are investigating the details and will provide additional information shortly.
May 30, 2025 - 12:18 EDT
Delays in Michigan
Update - Recent updates to the state’s website may cause intermittent delays in order processing. We are actively managing these changes and have a process in place to minimize impact.
May 28, 2025 - 12:53 EDT
Monitoring - Please expect potential delays in Michigan due to intermittent website issues. We will continue to monitor and provide updates.
May 19, 2025 - 15:16 EDT
Asurint | Background Screening Platform ? Operational
Asurint | Client Integration API ? Operational
Asurint | Tenant Screening Platform ? Operational
Asurint | Tenant Client Integration API ? Operational
Asurint | Data Availability ? Operational
Asurint | Insights ? Operational
Asurint | Customer Service Platform ? Operational
Partnerships | Application Tracking Systems ? Operational
Partnerships | United States Court System ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

June 2025 Asurint Tenant Platform Maintenance Jun 23, 2025 22:00 - Jun 24, 2025 00:00 EDT

We want to make you aware that this June 23rd from 10:00 PM - 12:00 PM EDT, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on Jun 10, 2025 - 09:23 EDT

June 2025 Asurint 2.0 Platform Maintenance Jun 26, 2025 21:00-23:00 EDT

We want to make you aware that this June 26th from 9:00 PM - 11:00 PM EDT, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on Jun 10, 2025 - 09:26 EDT
Jun 12, 2025
NSOPW Delays
Resolved - This incident has been resolved.
Jun 12, 11:00 EDT
Update - Please continue to expect delays in Puerto Rico. We will continue to monitor and provide updates.
Jun 9, 15:31 EDT
Investigating - Please expect potential delays due to multiple unavailable jurisdictions. We are actively monitoring the situation and will continue to provide updates.
May 28, 12:54 EDT
Maine MVR Delays
Resolved - This incident has been resolved.
Jun 12, 08:47 EDT
Update - Maine driving records are still temporarily unavailable due to state maintenance. We are closely monitoring and will continue to provide updates.
Jun 11, 11:11 EDT
Identified - Maine driving records are temporarily unavailable due to state maintenance. We expect services to resume by the end of the day.
Jun 10, 14:22 EDT
Jun 11, 2025
Okta Login and Authentication for Asurint Tenant and Asurint 2.0 Platforms
Resolved - This incident has been resolved.
Jun 11, 15:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 15:16 EDT
Investigating - We are aware of an ongoing issue with Okta login and authentication which may impact the ability to login and access our platform. Specifically you may be seeing elevated rates of errors when attempting to connect. The issue is being reviewed and we look to return to normal processes soon
Jun 11, 15:01 EDT
Jun 10, 2025
Delays in Allen, OH
Resolved - This incident has been resolved.
Jun 10, 14:15 EDT
Update - The Lima municipal website is currently offline as part of their scheduled upgrade to a new case management system. The estimated completion date is 6/30. In the interim, we have implemented a workaround to ensure continued processing of affected orders.
May 28, 12:15 EDT
Update - Please continue to expect potential delays in Allen, OH as their website is currently down. We will continue to monitor the situation and provide updates.
May 19, 15:03 EDT
Update - Please continue to expect potential delays in Allen, OH as their website is currently down. We will continue to monitor the situation and provide updates.
May 7, 09:25 EDT
Monitoring - Please expect potential delays in Allen, OH as their website is currently down.
Apr 28, 08:52 EDT
Jun 9, 2025
New Jersey MVR Delays
Resolved - This incident has been resolved.
Jun 9, 15:28 EDT
Identified - Please expect delays on New Jersey MVRs as the DMV website is currently down. We will continue to monitor and provide updates.
Jun 6, 09:53 EDT
Delays in Cuyahoga County, Ohio
Resolved - This incident has been resolved.
Jun 9, 09:28 EDT
Monitoring - Please expect potential delays in Cuyahoga County, Ohio, as the Rocky River website is currently down. We will continue to monitor and provide updates.
Jun 4, 13:27 EDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Jun 5, 2025

No incidents reported.

Jun 4, 2025
Jun 3, 2025

No incidents reported.

Jun 2, 2025
Asurint Tenant Housing Order completion
Resolved - This incident has been resolved.
Jun 2, 18:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 17:24 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 2, 16:50 EDT
Investigating - We are currently investigating this issue.
Jun 2, 16:49 EDT
Jun 1, 2025
May 2025 Monthly System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 20:00 EDT
Scheduled - We want to make you aware that this Sunday June 1st from 8:00pm - 10:00pm, we will be performing scheduled monthly maintenance to our systems. You may experience intermittent service outages during this time.
May 28, 17:55 EDT
May 31, 2025

No incidents reported.

May 30, 2025
May 2025 Asurint Tenant Platform Maintenance
Completed - The scheduled maintenance has been completed.
May 30, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 23:30 EDT
Scheduled - We want to make you aware that this May 29th from 11:30 PM - 12:00 AM EDT, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
May 22, 18:49 EDT
May 29, 2025
May 2025 Platform Maintenance
Completed - The scheduled maintenance has been completed.
May 29, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 22:00 EDT
Scheduled - We want to make you aware that May 29th from 10:00 PM - 11:00PM EDT, the Asurint team will be performing maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
May 29, 07:57 EDT
May 2025 Asurint 2.0 Platform Maintenance
Completed - The scheduled maintenance has been completed.
May 29, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 21:00 EDT
Scheduled - We want to make you aware that this May 29th from 9:00 PM - 11:00 PM EDT, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
May 16, 15:55 EDT
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