Identified - Severe Weather Alert: Intense storms may result in temporary court closures and processing delays in parts of Alabama, Mississippi, and the Florida Panhandle. We are closely monitoring conditions and will provide updates as they become available.
Oct 09, 2026 - 16:22 EDT
Identified - Please be advised that many courts across the country will be closed, October 12, 2026, in observance of Columbus Day. As a result, delays may occur for searches requiring in‑person access or clerk assistance.
Oct 09, 2026 - 16:14 EDT
Identified - Please note searches submitted in Island, San Juan, Skagit, Snohomish, and Whatcom Counties are currently on hold due to a statewide database update taking place October 7-12. Processing will resume once the update is complete and the courts confirm data is current.
Oct 09, 2026 - 16:11 EDT
Monitoring - Louisiana MVRs are back online and we will be reviewing MVRs that come back as completed to ensure we are receiving all items available from the state. The state is still not reporting close dates for all suspensions at this time.
Oct 09, 2026 - 16:07 EDT
Identified - Please expect delays on Louisiana MVRs due to issues resulting from their recent update to the state's MVR system.

Processing of Louisiana MVRs is temporarily on hold while the issue is being resolved. We will provide updates as more information becomes available.

Sep 30, 2026 - 10:47 EDT
Monitoring - Please note. that searches may be delayed, forced closed, or require client requested closure due to the service interruption due to maintenance.
Oct 09, 2026 - 16:06 EDT
Identified - CBSV services will be down for scheduled maintenance from September 29, 2026, at 9:00 PM ET through October 5, 2026, at 6:00 AM ET.

Searches submitted during this maintenance window may experience processing delays or may be unable to be completed until service is restored.

Sep 28, 2026 - 12:45 EDT
Update - We are continuing to monitor for any further issues.
Oct 09, 2026 - 16:02 EDT
Update - Please continue to expect potential delays in Ohio. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times. We are actively monitoring and will continue to provide updates.
Sep 28, 2026 - 12:46 EDT
Monitoring - Please expect potential delays in Ohio, primarily in; Cuyahoga. These searches are clerk-assisted and currently experiencing higher than usual volumes, which is contributing to slower turnaround times. We are actively monitoring and will continue to provide updates.
May 22, 2026 - 09:10 EDT
Update - We are continuing to work on a fix for this issue.
Oct 09, 2026 - 16:01 EDT
Identified - Please note that clerk-assisted searches in Clayton County, GA currently have an expected turnaround time of 7-14 business days.
Sep 28, 2026 - 12:45 EDT
Update - We are continuing to work on a fix for this issue.
Oct 09, 2026 - 16:01 EDT
Identified - Effective immediately, Oneida County, NY has implemented a new court fee structure of $5 for every two years searched. Additionally, criminal court searches can no longer be conducted by the public and must be submitted directly to the clerk's office.

The court has not provided an estimated turnaround time under this new process. Please expect delays while the county adjusts to these procedural changes.

Sep 29, 2026 - 11:56 EDT
Monitoring - Beginning September 30th, there will be additional features available on our IQ Screen platform!

What's Changing?

- Increased Search Capabilities: In addition to searching our IQ Screen Platform by Report Number, you will now be able to search reports based on candidate SSN, First Name, Last Name, and/or Email Address.

- Users with View Reports now see the 'Reports Dashboard' upon login.

*Available search fields may vary based on account configuration and user access.

For questions or assistance, please contact Asurint Support by phone at 1-800-906-1674, by email at Support@asurint.com, or through Live Chat.

Sep 29, 2026 - 16:42 EDT
Asurint | Background Screening Platform Operational
Asurint | Client Integration API Operational
Asurint | Tenant Screening Platform Operational
Asurint | Tenant Client Integration API Operational
Asurint | Data Availability Operational
Asurint | Insights Operational
Asurint | Customer Service Platform Operational
Partnerships | Application Tracking Systems Operational
Partnerships | United States Court System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

October 2026 IQScreen Tenant Platform Maintenance Oct 15, 2026 22:00 - Oct 16, 2026 00:00 EDT

We want to make you aware that this October 15th from 10:00 PM - 12:00 AM EDT, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on Oct 07, 2026 - 15:07 EDT

October 2026 IQScreen Employment Platform Maintenance Oct 29, 2026 21:00-23:00 EDT

We want to make you aware that this October 29th from 9:00 PM - 11:00 PM EDT, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on Oct 07, 2026 - 15:06 EDT

Oct 9, 2026

Unresolved incidents: Severe Weather Alert: Possible Court Closures, Court Closures –October 12th (Columbus Day observance), Delays in Washington, Louisiana MVR Delays, Oneida County, NY Fee Update, Clayton County, GA Processing Update, Scheduled Maintenance Notice: CBSV Service Outage, Delays in Ohio.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Completed - The scheduled maintenance has been completed.
Oct 1, 23:08 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 22:00 EDT
Scheduled - We want to make you aware that this October 1st from 10:00 PM - 12:00 AM}EDT, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Sep 29, 16:03 EDT

Sep 30, 2026

Resolved - This incident has been resolved.
Sep 30, 16:14 EDT
Update - We are continuing to monitor for any further issues.
Sep 30, 15:46 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 15:45 EDT
Investigating - We are currently investigating this issue.
Sep 30, 15:45 EDT
Resolved - This incident has been resolved.
Sep 30, 14:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 14:30 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 30, 14:27 EDT
Investigating - We investigating isolated issues with ATS integrations related to package selection in the order creation process. Updates to follow.
Sep 30, 14:05 EDT

Sep 29, 2026

Completed - The scheduled maintenance has been completed.
Sep 29, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 21:00 EDT
Scheduled - We want to make you aware that tonight September 29th from 9:00 PM - 10:30 PM EDT, the Asurint team will be performing scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Sep 29, 15:52 EDT
Resolved - This incident has been resolved.
Sep 29, 16:25 EDT
Monitoring - Please expect delays on Louisiana MVRs due to issues resulting from their recent update to the state's MVR system.

Processing of Louisiana MVRs is temporarily on hold while the issue is being resolved. We will provide updates as more information becomes available.

Sep 25, 10:51 EDT

Sep 28, 2026

Sep 27, 2026

Completed - The scheduled maintenance has been completed.
Sep 27, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 20:00 EDT
Scheduled - We want to make you aware that this Sunday September 27th from 8:00pm - 10:00pm EST, we will be performing scheduled monthly maintenance to our systems. You may experience intermittent service outages during this time.
Sep 21, 12:12 EDT

Sep 26, 2026

Completed - The scheduled maintenance has been completed.
Sep 26, 21:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 20:00 EDT
Scheduled - We will be performing scheduled network maintenance during this window.
Services are expected to remain available; however, minor or intermittent disruptions may occur.

Sep 21, 12:18 EDT

Sep 25, 2026