Update - Stanislaus, CA is still experiencing issues with their system. We will continue to monitor and provide updates.
Feb 14, 2025 - 12:40 EST
Monitoring - Please expect delays as Stanislaus, CA is experiencing issues with their system. We will continue to monitor and provide updates.
Feb 05, 2025 - 10:55 EST
Monitoring - The Washington State Department of Licensing will be down for maintenance between 2/9-2/19. Please expect delays on Washington MVRs from 2/13-2/19.
Feb 07, 2025 - 16:16 EST
Identified - Due to rising costs in the drug testing market, our partner eScreen has informed us of a price adjustment that you may see in your invoices moving forward.
- No Show Fee: $2.50 for any OHS services where a candidate does not attend their scheduled appointment. Appointments can be cancelled or rescheduled on the same day.
- OHS Alaska & Hawaii Services: For any OHS services completed in these states, there will be a $150 service fee, plus cost of service
Nov 01, 2024 - 17:23 EDT
Resolved -
This incident has been resolved.
Feb 17, 13:48 EST
Update -
Please expect delays as we work through the backlog. We will continue to provide updates.
Feb 7, 16:17 EST
Monitoring -
Please expect delays in South Carolina due to intermittent issues with their website. We expect a resolution by the end of the week.
Jan 29, 08:24 EST
Resolved -
This incident has been resolved.
Feb 14, 12:41 EST
Identified -
Our Client Support team will be unavailable to answer live chats and phone calls on Thursday, February 13th, 2025 from 12:55pm-3:10pm, Eastern Standard Time. During this time you may leave a voicemail or send an email to support@asurint.com and we will respond as soon as possible.
Feb 10, 10:30 EST
Resolved -
This incident has been resolved.
Feb 14, 12:31 EST
Update -
System maintenance is now complete. Please continue to expect delays as we work through the backlog. We will continue to provide updates.
Feb 5, 14:07 EST
Monitoring -
Please be advised that delays may occur as the court completes system maintenance. We will provide updates as they become available.
Jan 30, 13:46 EST
Completed -
The scheduled maintenance has been completed.
Feb 13, 23:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 22:00 EST
Scheduled -
We want to make you aware that February 13th from 10:00 PM - 11:00PM EDT, the Asurint team will be performing maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Feb 13, 08:43 EST
Completed -
The scheduled maintenance has been completed.
Feb 11, 22:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 21:00 EST
Scheduled -
We want to make you aware tonight February 11th from 9:00 PM - 10:00 PM EST, the Asurint team will be performing maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Feb 11, 18:28 EST
Completed -
The scheduled maintenance has been completed.
Feb 11, 09:45 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 09:15 EST
Scheduled -
We want to make you aware today February 11th from 9:15 AM - 9:45 AM EST, the Asurint team will be performing maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Feb 11, 09:04 EST
Completed -
The scheduled maintenance has been completed.
Feb 10, 22:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 21:00 EST
Update -
We will be undergoing scheduled maintenance during this time.
Feb 6, 15:26 EST
Scheduled -
We want to make you aware that this February 10th from 9:00 PM - 10:00 PM EST, the Asurint team will be performing scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Feb 5, 09:25 EST
Resolved -
This incident has been resolved.
Feb 7, 15:38 EST
Update -
We are still experiencing intermittent issues, which may cause delays in Cobb, GA. We will continue to provide updates.
Feb 6, 09:41 EST
Monitoring -
Please expect delays as Cobb, GA is experiencing intermittent outages with their system. We will continue to monitor and provide updates.
Jan 29, 16:55 EST
Resolved -
This incident has been resolved.
Feb 3, 15:19 EST
Update -
Please continue to expect delays in Kent County, MI. We will continue to monitor and provide updates.
Jan 28, 10:47 EST
Update -
Please continue to expect delays in Kent County, MI. We will continue to monitor and provide updates.
Jan 16, 09:57 EST
Monitoring -
Please expect delays in Kent County, MI, due to system issues on the court's end. We will continue to monitor and provide updates.
Jan 13, 15:57 EST
Resolved -
This incident has been resolved.
Feb 3, 12:38 EST
Identified -
We are currently investigating an issue affecting the turnaround time on our Fraud and Abuse Control Information System (FACIS) product. Thank you for your patience while we work to bring this to a resolution.
Jan 30, 13:48 EST