Update - We are continuing to monitor for any further issues.
May 17, 12:21 EDT
Monitoring - Beginning April 7th and continuing throughout May, the National Sex Offender Public Website (NSOPW) has experienced several periods of system outage. This may cause a turn-around time increase specific to this product. Our internal teams have been diligently working to complete impacted orders. At this time we do not have a backlog.
Please refer to our status.asurint.com for future updates.
May 17, 12:18 EDT
Monitoring - We are continuing to monitor the issue.
Counties Restored - California · Alameda · Butte · Fresno · Sutter · Santa Cruz · Yolo · Yuba - Georgia · Gwinnett · Fulton - Idaho · Statewide Illinois · Kane · Tazewell - Texas · Brazos · Brazoria · Calhoun · Cameron · Chambers · Lubbock · Montgomery · Rockwall · Potter
Mar 8, 09:38 EST
Update - We are continuing to monitor this issue.
Counties Restored - California · Butte · Fresno · Santa Cruz - Georgia · Gwinnett - Texas · Brazoria · Montgomery · Rockwall
Mar 7, 15:19 EST
Identified - Important Update: Due to an external, widespread system outage the ability to access criminal records has been limited and may result in delays. This has a multi-state impact across California, Idaho, Illinois, Georgia & Texas. The specific counties are as follows:
Georgia · Forsyth · Spalding
Please note, there is no impact to any Asurint systems. At this time we do not have a timeframe as to when these systems will be restored. We apologize for this disruption and will provide updates as they become available. Thank you for your patience and partnership as we monitor this situation.
Mar 4, 14:28 EST
Completed -
The scheduled maintenance has been completed.
Jun 26, 22:01 EDT
Verifying -
Verification is currently underway for the maintenance items.
Jun 26, 21:13 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 19:00 EDT
Scheduled -
We want to make you aware that this Sunday June 26 from 7:00pm - 10:00pm, we will be performing scheduled monthly maintenance to our systems. You may experience intermittent service outages during this time.
Jun 22, 17:13 EDT
Completed -
The scheduled maintenance has been completed.
Jun 23, 23:16 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 22:00 EDT
Scheduled -
We want to make you aware that this June 23rd from 10:00 PM - 11:30 PM EDT, the Asurint team will be performing our scheduled monthly maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Jun 23, 11:27 EDT