Identified - Due to rising costs in the drug testing market, our partner eScreen has informed us of a price adjustment that you may see in your invoices moving forward.

- No Show Fee: $2.50 for any OHS services where a candidate does not attend their scheduled appointment. Appointments can be cancelled or rescheduled on the same day.

- OHS Alaska & Hawaii Services: For any OHS services completed in these states, there will be a $150 service fee, plus cost of service

Nov 01, 2024 - 17:23 EDT
Monitoring - Please expect extended turnaround times in Richmond County due to court delays. We will continue to provide updates.
Oct 31, 2024 - 15:12 EDT
Monitoring - Please expect extended turnaround times in Los Angeles County due to court delays. We expect TAT to return to normal by 11/15. We will continue to provide updates.
Oct 31, 2024 - 15:03 EDT
Identified - San Diego County recently passed a new Fair Chance Ordinance (FCO) that takes effect today, October 10th. The full Ordinance is located here: https://bosagenda.sandiegocounty.gov/cobservice/cosd/cob/content?id=0901127e8110d91d.

Overview

The FCO applies to individuals applying to employment, transfers or promotions whose employment position involves performing at least two (2) hours of work on average each week within the unincorporated areas of San Diego County.

There are several new unlawful employment practices including not inquiring into or using criminal history information until after a conditional offer is extended. We recommend reviewing the FCO in its entirety and consulting with qualified legal counsel as we are limiting this communication to the adverse action impacts.

Adverse Action Impacts

Prior to taking adverse action, employers must make a written individualized assessment analyzing whether the criminal history has a direct and adverse relationship with the specific job duties. Specific factors to consider are outlined in the FCO. The FCO does not appear to require employers provide the written individualized assessment to the individual.

The pre-adverse action notice must include: (i) the specific conviction(s) forming the basis for the preliminary decision, (ii) a copy of the criminal background report, (iii) notice of the individual’s right to file a complaint with the OLSE for violation of the FCO and with the California Civil Rights Department for violation of the Fair Chance Act, and (iv) an explanation of the individual’s right to respond and the deadline to respond. The explanation needs to inform the individual that they may submit evidence challenging the accuracy of the background report, offer evidence of rehabilitation or mitigating circumstances, or both.

Individuals must then have at least 5 business days to respond before final adverse action is taken. If an individual disputes the report’s accuracy, they must receive another 5 business days. Employers must leave the position open during the waiting period.

Action Items

As the majority of the new FCO’s adverse action requirements are in alignment with the California statewide law, Asurint does not believe additional system modifications are necessary at this time. If initiating the pre-adverse action letter in the Asurint system on an individual with a California-based address, you are already prompted to identify the specific conviction(s) that are forming the basis for your decision.

However, there is a need for impacted employers to review their adverse action letters. Asurint has updated our sample pre-adverse action letter. We encourage you to have any letters used reviewed by qualified legal counsel. Please note, we will not be making any automatic updates to adverse action letters you may use in our system. Please contact Asurint if you would like changes made.

Please contact our Compliance team at compliance@asurint.com if you have any questions. We’re happy to answer your emails, hop on a call or provide any educational information to help you navigate this situation.

Oct 10, 2024 - 16:14 EDT
Identified - Effective 10/1/2024, the Social Security Administration (SSA) has increased the CBSV fee from $1.40 to $2.25.
Sep 26, 2024 - 09:13 EDT
Asurint | Background Screening Platform ? Operational
Asurint | Client Integration API ? Operational
Asurint | Tenant Screening Platform ? Operational
Asurint | Tenant Client Integration API ? Operational
Asurint | Data Availability ? Operational
Asurint | Insights ? Operational
Asurint | Customer Service Platform ? Operational
Partnerships | Application Tracking Systems ? Operational
Partnerships | United States Court System ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We want to make you aware that this November 7th from 9:00 PM - 11:00 PM EST, the Asurint team will be performing scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on Nov 04, 2024 - 11:48 EST
We want to make you aware that this November 7th from 9:00 PM - 11:00 PM EDT, the Asurint team will be performing scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Posted on Oct 29, 2024 - 13:23 EDT
Past Incidents
Nov 4, 2024

No incidents reported today.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

Unresolved incident: Occupational Health Price Change Notification.

Oct 31, 2024
Resolved - This incident has been resolved.
Oct 31, 15:05 EDT
Update - The Smith County, TX website is back up. Please continue to expect delays as we work through affected orders. We will continue to provide updates.
Oct 24, 10:05 EDT
Update - At this time, the Smith County, TX website is still down. We will continue to provide updates as they become available.
Oct 14, 13:45 EDT
Monitoring - At this time, the Smith County, TX website is still down. We will continue to provide updates as they become available.
Oct 8, 08:15 EDT
Update - At this time, the Smith County, TX website is still down. We will continue to provide updates.
Oct 1, 08:25 EDT
Identified - Please expect delays in Smith County, TX, as their website is currently down. We will continue to monitor the situation closely and provide updates as they become available.
Sep 25, 15:36 EDT
Resolved - This incident has been resolved.
Oct 31, 15:04 EDT
Update - Turnaround times have returned to normal for all counties, with the exception of clerk assisted searches in Richmond. We will continue to provide updates.
Oct 24, 10:09 EDT
Update - Please expect extended turnaround times for any clerk assisted searches in the following Georgia counties: Bulloch, Brooks, Coffee, Liberty, Richmond, Rockdale & Wayne.
Oct 15, 14:31 EDT
Update - We've identified potential delays in the following Georgia counties: Bulloch, Brooks, Coffee, Liberty, Wayne. Please expect extended turnaround times for any clerk assisted searches in these counties.
Oct 3, 14:31 EDT
Update - Delays may occur in Georgia, Florida and South Carolina for clerk assisted searches. We will continue to monitor the situation and provide updates.
Oct 2, 09:06 EDT
Monitoring - We continue to see delays due to the impact of Hurricane Helene. We will continue to provide updates.
Sep 27, 15:21 EDT
Identified - Due to the potential impacts of Hurricane Helene, we anticipate possible delays and court closures. We are actively monitoring the situation and will continue to provide updates.
Sep 26, 11:14 EDT
Oct 30, 2024
Completed - The scheduled maintenance has been completed.
Oct 30, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 22:00 EDT
Scheduled - We want to make you aware that this October 30th from 10:00 PM - 11:00PM EDT, the Asurint team will be performing maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Oct 28, 09:55 EDT
Completed - The scheduled maintenance has been completed.
Oct 30, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 21:00 EDT
Scheduled - We want to make you aware that this October 30th from 9:00 PM - 11:00 PM EDT, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Oct 9, 17:25 EDT
Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024
Completed - The scheduled maintenance has been completed.
Oct 27, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 20:00 EDT
Scheduled - We want to make you aware that this Sunday October 27th from 8:00pm - 10:00pm, we will be performing scheduled monthly maintenance to our systems. You may experience intermittent service outages during this time.
Oct 24, 09:11 EDT
Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024
Completed - The scheduled maintenance has been completed.
Oct 24, 21:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 21:00 EDT
Scheduled - We want to make you aware that this October 24th from 9:00 PM - 11:00 PM EDT, the Asurint team will be performing scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Oct 15, 14:06 EDT
Resolved - This incident has been resolved.
Oct 24, 10:10 EDT
Update - Please see the updated list below for county court closures.

Charlotte
Citrus
Collier
DeSoto
Glades
Hendry
Hernando
Hillsborough
Lee
Manatee
Okeechobee
Pasco
Pinellas
Sarasota

Oct 14, 09:44 EDT
Update - Currently the following courthouses are confirmed closed.
LEVY
MARION
MIAMI-DADE
MONROE
NASSAU
OKEECHOBEE
PALM BEACH
PASCO
SARASOTA
ST. LUCIE
SUMTER
UNION
VOLUSIA

Oct 9, 16:48 EDT
Monitoring - Due to the potential impacts of Hurricane Milton, we anticipate possible delays and court closures. Currently the following courthouses are confirmed closed. We are actively monitoring the situation and will continue to provide updates.
LEVY
MARION
MIAMI-DADE
MONROE
NASSAU
OKEECHOBEE
PALM BEACH
PASCO
SARASOTA
ST. LUCIE
SUMTER
UNION
VOLUSIA

Oct 8, 08:46 EDT
Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024
Resolved - This incident has been resolved.
Oct 21, 09:34 EDT
Monitoring - Case managements systems for the following Texas counties are currently down for short-term maintenance and testing: Aransas, Bandera, Bell, Bowie, Coleman, Colorado, Crane, Delta, Hartley, Houston, Hudspeth, Jack, Limestone, Maverick, Nacogdoches, Ochiltree, Oldham, Polk, San Patricio, Starr, Upton, Washington, and Young.

We expect them to be back up and running by end of day.

Oct 18, 13:50 EDT