Monitoring - Please be advised, eScreen’s laboratories have been impacted by the recent winter weather events across the country. The delay in receiving samples will not impact the accuracy of the test results. We apologize for the impact these delays may have and have been assured that eScreen is working diligently to process and test samples as they are delivered to the labs.
Feb 25, 08:18 EST
Identified - For a list of COVID related court closures as of today please click here here

For a list of all alternative product recommendations based on court closures and delays as of today please click here

For additional information on Asurint's response to COVID-19 and for candidate resources please use the following links:

Additional COVID-19 Information for Clients
COVID-19 Resources for Candidates
Jan 25, 16:30 EST
Asurint | Background Screening Platform ? Operational
Asurint | Client Integration API ? Operational
Asurint | Data Availability ? Operational
Asurint | Insights ? Operational
Asurint | Customer Service Platform ? Operational
Partnerships | Application Tracking Systems ? Operational
Partnerships | United States Court System ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 6, 2021

No incidents reported today.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021
Completed - The scheduled maintenance has been completed.
Feb 28, 23:21 EST
Update - We are continuing to verify the maintenance items.
Feb 28, 23:17 EST
Verifying - Verification is currently underway for the maintenance items.
Feb 28, 23:17 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 20:00 EST
Scheduled - We want to make you aware that this Sunday February 28th from 8:00pm - 10:00pm, we will be performing scheduled monthly maintenance to our systems. You may experience intermittent service outages during this time.
Feb 24, 10:51 EST
Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

Unresolved incident: Drug Testing Delays.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021
Resolved - This incident has been resolved.
Feb 22, 08:54 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 23:35 EST
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Feb 21, 22:14 EST
Feb 21, 2021
Feb 20, 2021

No incidents reported.