IQScreen Employment - 2-step integration issue with package selection on order create

Incident Report for Asurint

Resolved

This incident has been resolved.
Posted Sep 30, 2026 - 14:36 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2026 - 14:30 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 30, 2026 - 14:27 EDT

Investigating

We investigating isolated issues with ATS integrations related to package selection in the order creation process. Updates to follow.
Posted Sep 30, 2026 - 14:05 EDT
This incident affected: Asurint | Background Screening Platform and Asurint | Client Integration API.