Inability to access reports in ATS platform

Incident Report for Asurint

Resolved

This incident has been resolved.
Posted Dec 19, 2025 - 12:31 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 19, 2025 - 11:52 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 19, 2025 - 11:23 EST

Investigating

We are currently investigating reports of an issue related ATS integration orders visiblity.
Posted Dec 19, 2025 - 10:51 EST
This incident affected: Asurint | Background Screening Platform and Asurint | Client Integration API.