Order Performance Degradation in Asurint Tenant Platform

Incident Report for Asurint

Resolved

This incident has been resolved.

Posted May 05, 2025 - 15:29 EDT

Update

We are continuing to monitor for any further issues.

Posted May 05, 2025 - 15:17 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 05, 2025 - 15:01 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 05, 2025 - 14:51 EDT

Investigating

We are currently investigating and issue related to order turn around time, this is impacting a subset of orders and their completion timeline. Information to follow.

Posted May 05, 2025 - 14:26 EDT

This incident affected: Asurint | Tenant Screening Platform and Asurint | Tenant Client Integration API.