Ontario MVR Delays
Monitoring - Please expect delays on Ontario Motor Vehicle Records (MVRs) due to an Ontario system outage. We are actively monitoring the situation and will continue to provide updates.
Jun 30, 2025 - 15:35 EDT
Delays in Michigan
Update - We are working diligently to restore normal processing times and will continue to share updates.
Jun 30, 2025 - 12:45 EDT
Update - Recent updates to the state’s website may cause intermittent delays in order processing. We are actively managing these changes and have a process in place to minimize impact.
Jun 17, 2025 - 10:43 EDT
Monitoring - Please expect potential delays in Michigan due to intermittent website issues. We will continue to monitor and provide updates.
May 19, 2025 - 15:16 EDT
Delays in Cuyahoga County, Ohio
Update - The Rocky River website is still down at this time. We will continue to provide updates.
Jun 30, 2025 - 09:57 EDT
Monitoring - Please expect potential delays in Cuyahoga County, Ohio, as the Rocky River website is currently down. We will continue to monitor and provide updates.
Jun 13, 2025 - 14:41 EDT
Delays in Riverside, California
Update - Please continue to expect delays due to intermittent system outages at the courthouse. We will continue to monitor and provide updates.
Jun 30, 2025 - 09:56 EDT
Monitoring - Please be advised that delays may occur due to intermittent system outages at the courthouse. We will continue to monitor and provide updates.
Jun 13, 2025 - 14:52 EDT
Delays in Puerto Rico
Update - The Puerto Rico Police Department continues to address the effects of a recent cyberattack, which has impacted their criminal records system. As a result, order processing in Puerto Rico may be delayed. We will continue to provide updates.
Jun 30, 2025 - 09:54 EDT
Monitoring - Please expect delays in Puerto Rico due to a cyberattack that has impacted the Puerto Rico Police Department. We are actively monitoring the situation and will continue to provide updates.
Jun 23, 2025 - 10:16 EDT
Asurint | Background Screening Platform ? Operational
Asurint | Client Integration API ? Operational
Asurint | Tenant Screening Platform ? Operational
Asurint | Tenant Client Integration API ? Operational
Asurint | Data Availability ? Operational
Asurint | Insights ? Operational
Asurint | Customer Service Platform ? Operational
Partnerships | Application Tracking Systems ? Operational
Partnerships | United States Court System ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 30, 2025

Unresolved incidents: Ontario MVR Delays, Delays in Puerto Rico, Delays in Riverside, California, Delays in Cuyahoga County, Ohio, Delays in Michigan.

Jun 29, 2025
June 2025 Monthly System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 20:00 EDT
Scheduled - We want to make you aware that this Sunday June 29th from 8:00pm - 10:00pm EST, we will be performing scheduled monthly maintenance to our systems. You may experience intermittent service outages during this time.
Jun 24, 16:57 EDT
Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
June 2025 Asurint Tenant Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 22:01 EDT
Scheduled - We want to make you aware that tonight June 26th from 10:00 PM - 11:00 PM EDT, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Jun 26, 09:52 EDT
June Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 22:00 EDT
Scheduled - We want to make you aware that June 26th from 10:00 PM - 11:00PM EDT, the Asurint team will be performing maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Jun 24, 10:57 EDT
June 2025 Asurint 2.0 Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 22:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 21:00 EDT
Scheduled - We want to make you aware that this June 26th from 9:00 PM - 11:00 PM EDT, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Jun 10, 09:26 EDT
Jun 25, 2025
Delays in St Clair, Illinois
Resolved - This incident has been resolved.
Jun 25, 16:55 EDT
Monitoring - Please expect delays in St Clair, Illinois, as the county's website is undergoing maintenance. We’ll continue to monitor the situation and provide updates as they become available.
Jun 17, 17:13 EDT
California MVR Delays
Resolved - This incident has been resolved.
Jun 25, 16:55 EDT
Identified - We have identified an issue causing delays with California MVRs. Our team is actively working to resolve the issue, and we will continue to provide updates.
Jun 23, 14:55 EDT
Jun 24, 2025
Connecticut MVR Delays
Resolved - This incident has been resolved.
Jun 24, 08:47 EDT
Monitoring - Please expect delays on Connecticut MVRs as the DMV website is currently down. We will continue to monitor and provide updates.
Jun 23, 09:50 EDT
Mississippi MVR Delays
Resolved - This incident has been resolved.
Jun 24, 08:47 EDT
Monitoring - Please expect delays on Mississippi MVRs as the DMV website is currently down. We will continue to monitor and provide updates.
Jun 23, 09:50 EDT
June 2025 Asurint Tenant Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jun 24, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 22:00 EDT
Scheduled - We want to make you aware that this June 23rd from 10:00 PM - 12:00 PM EDT, the Asurint team will be performing our scheduled maintenance. You may experience intermittent service outages during this time while we make enhancements to our platform to better serve you.
Jun 10, 09:23 EDT
Jun 23, 2025
Asurint Insights Updates
Resolved - This incident has been resolved.
Jun 23, 12:11 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 10, 21:46 EDT
Investigating - We are making updates to our reporting platform over the coming days. During this time, you may notice minor changes in the look and feel (e.g., a temporary removal of the Asurint logo). However, the platform is expected to remain fully functional, and no changes will be required to your current processes.
Thank you for your patience as we work to improve your experience. Please don’t hesitate to reach out with any questions.
Jun 10, 17:12 EDT
Delays in Cook County, Illinois
Resolved - This incident has been resolved.
Jun 23, 10:10 EDT
Update - The court is currently experiencing system issues which may result in delays. We will continue to monitor and provide updates.
Jun 17, 16:54 EDT
Identified - Please expect delays in Cook County, Illinois, as there have been changes with PII access at the court system. We are investigating the details and will provide additional information shortly.
May 30, 12:18 EDT
Jun 22, 2025
June 2025 Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 21:00 EDT
Scheduled - We want to make you aware that this Sunday June 22nd from 9:00pm - 11:00pm EST, we will be performing scheduled maintenance to our systems. You may experience intermittent service outages during this time.
Jun 20, 08:27 EDT
Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Jun 16, 2025

No incidents reported.

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